Frequently Asked Questions

Can I return an item?

No, all sales are final. 

Where can I pick up my items?

Pickup address is: 1645 Woodroffe Ave, Entrance "D"

Can I have items shipped to me?

Unfortunately no, all items must be picked up from our pickup location: 1645 Woodroffe Ave, Entrance "D"

Where do the clothes come from? Can I donate clothes?

All Thrive Select Thrift clothes are donated through the Clothes for Kids’ Sake program based in Ottawa. If you’re in the area, check it out to see what clothes we accept, find a bin to donate to, or schedule a pick-up.